Kathryn Presner

Theme Whisperer @ Automattic

Kathryn Presner

Theme Whisperer @ Automattic

Montreal, QC, Canada

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Biography

I thrive on helping people get the most out of WordPress. After a career designing and building websites for clients, I joined Automattic as a Happiness Engineer in 2012. I’m currently Theme Whisperer on the Theme Team, where I help folks with customization, configuration, and troubleshooting. I enjoy spreading my passion for WordPress and encouraging new public speakers at WordCamps, Girl Geeks, Ladies Learning Code, and other grassroots events. Non-WordPress obsessions include vintage Pyrex mixing bowls and growing garlic.

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Activity

Posted a reply to Unable to remove testimonials, on the site WordPress.org Forums: You're welcome - glad you were able to get it fixed up! I'll mark this…

11 hours ago

Posted a reply to Unable to remove testimonials, on the site WordPress.org Forums: @kathienitz You can turn off Jetpack testimonials by going into Jetpack > Settings. In the…

1 day ago

Posted a reply to Default fonts, on the site WordPress.org Forums: You can use the Fonts tab in the Firefox browser inspector to see what fonts…

2 days ago

Posted a reply to Video settings – Twenty Seventeen Theme, on the site WordPress.org Forums: You're very welcome.

6 days ago

Posted a reply to Video settings – Twenty Seventeen Theme, on the site WordPress.org Forums: Hi there - I called in my colleague Laurel to help on this. She was…

6 days ago

Posted a reply to Colour Scheme, on the site WordPress.org Forums: Great, glad you're set!

2 weeks ago

Posted a reply to Colour Scheme, on the site WordPress.org Forums: Hi @saratcollins - there's no need to create a child theme, and definitely don't edit…

2 weeks ago

Posted a reply to Search Widget Location—only 1 viable option?, on the site WordPress.org Forums: If the plugin is working well for you, there's no need to switch your method.…

3 weeks ago

Wrote a new post, Dealing with Angry Users – Video and Slides, on the site Make WordPress Support: WordPress.com Happiness Engineer Mindy Postoff joined us today to share techniques for providing great support…

3 weeks ago

Posted a reply to Search Widget Location—only 1 viable option?, on the site WordPress.org Forums: Hi @johnnyivan - are you all set or do you need further help? That could…

3 weeks ago

Posted a reply to Colour Scheme, on the site WordPress.org Forums: @saratcollins) Could you provide a link to your site and point out which headings you'd…

3 weeks ago

Posted a reply to Add my own video, on the site WordPress.org Forums: Not all browsers are able to dispaly Quicktime (.mov) videos natively, as that is an…

3 weeks ago

Posted a reply to the Front Page Setting missing, on the site WordPress.org Forums: @thebubblecluster - if you go to the Blask forum, scroll down to the "Create a…

3 weeks ago

Posted a reply to Navigation Bar Font Size, on the site WordPress.org Forums: Ha. You're very welcome, we're glad to help!

3 weeks ago

Posted a reply to Navigation Bar Font Size, on the site WordPress.org Forums: To change the colour of the footer widget titles, you need to target a different…

4 weeks ago

Wrote a comment on the post Getting ready for Gutenberg, on the site Theme Review Team: In my view, the biggest selling point about Blocks is that it gives users far…

4 weeks ago

Wrote a comment on the post Dealing with Angry Users – Workshop on March 16, 2018, on the site Make WordPress Support: +make.wordpress.org/plugins - This might be especially useful for plugin developers, so cross-posting for greater visibility.…

1 month ago

Posted a reply to Setting up sela on self-hosted wordpress, on the site WordPress.org Forums: You're very welcome!

1 month ago

Posted a reply to Setting up sela on self-hosted wordpress, on the site WordPress.org Forums: @hardpressed01 - here you go! https://gist.github.com/kathrynwp/827c4021716a8cb5072a938443000b8a

1 month ago

Posted a reply to Setting up sela on self-hosted wordpress, on the site WordPress.org Forums: Hi - @hardpressed01, I'd be glad to help with this, but could you please provide…

1 month ago

Posted a reply to social link menu missing?, on the site WordPress.org Forums: @zocster - I see a social menu in your footer already, so maybe you got…

1 month ago

Posted a reply to Why am I getting Extra Thumbnails on portfolio pages?, on the site WordPress.org Forums: Good luck with the GK support. I'll mark this as resolved since the original Sketch…

1 month ago

Posted a reply to Why am I getting Extra Thumbnails on portfolio pages?, on the site WordPress.org Forums: Yes, I'm sure. :) WordPress stylesheets, including those for child themes, must begin with the…

1 month ago

Posted a reply to My profile is showing your website cannot be accessed, on the site WordPress.org Forums: If you're having trouble accessing Jetpack stats, then I'd suggest you contact Jetpack support, as…

1 month ago

Posted a reply to Help for Teacher – Rebalance Theme create page as blog style, on the site WordPress.org Forums: Hi @ctichich! There's only one blog per WordPress site. Categories can help you organize posts…

1 month ago

Posted a reply to Why am I getting Extra Thumbnails on portfolio pages?, on the site WordPress.org Forums: Hi @johnnyivan - I know you've already switched themes, but I saw a couple of…

1 month ago

Posted a reply to bug report: search box padding, on the site WordPress.org Forums:@oakhillman - turns out these issues come from the Flexslider slideshow code, which is what's…

1 month ago

Posted a reply to Transparency of Front Page Box in Sela, on the site WordPress.org Forums: Awesome - glad it's working well for you!

1 month ago

Posted a reply to Cannot find Intergalactic 2 Theme, on the site WordPress.org Forums: @cogdog - Intergalactic doesn't come up in search because the theme hasn't been updated in…

1 month ago

Posted a reply to Comments section missing, on the site WordPress.org Forums: Great, glad you're sorted – marking as resolved.

1 month ago

Posted a reply to Comments section missing, on the site WordPress.org Forums: @tonijeto I see the comment form on this post – https://www.globalcareerpodcast.com/2018/01/13/episode-1-nicks-story/ – did you get…

1 month ago

Posted a reply to the Front Page Setting missing, on the site WordPress.org Forums: I'm glad you're sorted.

2 months ago

Posted a reply to the Front Page Setting missing, on the site WordPress.org Forums: Can you provide a link to your site so I can take a look?

2 months ago

Posted a reply to the Front Page Setting missing, on the site WordPress.org Forums: @lappiyul Make sure you have at least one published, public page, otherwise the option to…

2 months ago

Posted a reply to Edit excerpts in gridf, on the site WordPress.org Forums: @almanacmarketing That text is coming from the custom excerpts, which you can edit in the…

2 months ago

Posted a reply to Transparency of Front Page Box in Sela, on the site WordPress.org Forums: To add to what bigacelloy said, there's no need to create a child theme if…

2 months ago

Posted a reply to How to change the size of the header?, on the site WordPress.org Forums: @moneysober - looks like you've switched to Apostrophe 2 at this point. Don't hesitate to…

2 months ago

Posted a reply to Social Media buttons in Dara?, on the site WordPress.org Forums: @infohealthadvisers - I replied in your other thread. If you need further help, please start…

2 months ago

Posted a reply to 2 logos left and right of site title required, on the site WordPress.org Forums: @dgreenruf - if you need help with the site in your user profile - https://dgreenruf.wordpress.com/…

2 months ago

Posted a reply to Cannot remove featured image showing from Blog and Atchieves., on the site WordPress.org Forums: @dgreenruf - could you please start a new thread and provide a link to your…

2 months ago

Posted a reply to Dara Theme Social Icons, on the site WordPress.org Forums: @infohealthadvisers - Looking at your site here - https://health-advisers.com/ - it looks like you may…

2 months ago

Posted a reply to Centering rows, on the site WordPress.org Forums: Are you placing widgets within areas creating your page builder? If so, I don't think…

2 months ago

Posted a reply to Centering rows, on the site WordPress.org Forums: @freatz Using a page builder can really complicate the CSS you need to override things,…

2 months ago

Posted a reply to Featured Slider Questions, on the site WordPress.org Forums: You can exclude Featured Content posts from the blog by going into your Customizer's Featured…

2 months ago

Posted a reply to Text over image on front-page, on the site WordPress.org Forums: Looks like you got this resolved, are you all set?

2 months ago

Posted a reply to Header on Mobile Phone, on the site WordPress.org Forums: Just noticed a teeny typo on this line, it should be: font-family: scriptina !important; Let…

2 months ago

Posted a reply to Cannot find Intergalactic 2 Theme, on the site WordPress.org Forums: You're welcome!

2 months ago

Posted a reply to Cannot find Intergalactic 2 Theme, on the site WordPress.org Forums: @numberland - You'll find the Intergalactic 2 theme available for download near the bottom of…

2 months ago

Posted a reply to Thumbnail image has black bars at top and bottom, on the site WordPress.org Forums: @vlusion - as I mentioned in your other post, the best size for featured images…

2 months ago

Posted a reply to How do I make thumbnail differend from ‘banner picture’ in a post?, on the site WordPress.org Forums: @vlusion This is marked as resolved, are you all set? Cubic recommends featured images that…

2 months ago

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